G
Gleuhr Online
Online / Product department · Orders
A separate desk from the clinic app — sharing the same customer database. Pick a role to sign in.
AV
Aditi V.
Online Agent
Takes the consult call, creates & works the product order.
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KM
Karan M.
Accounts
Verifies manual payments — sets Billing C & the transaction.
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DN
Divya N.
Offer Approval
Approves orders whose discount exceeds the active offer.
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RK
Ravi K.
Packer
Packs orders on the floor — claim, checklist, print label & invoice.
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MS
Manav S.
Dispatch Manager
Courier pickups, exceptions, returns (RTO) & the dispatch overview.
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KS
Kabir S.
Rapido Manager
Same-city Rapido orders — coordinate the clinic pickup, dispatch & delivery.
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RK
Rohit K.
Sales Head
Whole-desk overview — sales, fulfilment, revenue mix & offers — plus every agent surface.
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RT
Rhea T.
Sales Team Lead
Leads the online agents — sets targets, tracks team sales, unblocks stuck orders.
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ND
Naina D.
Dietitian & Product Support
Onboards every new customer, builds & tracks diet plans, handles renewals + product support.
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AD
Arjun D.
Support Agent
Claims tickets from the queue, resolves customer & cross-team issues, closes the loop.
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IV
Ishaan V.
Support Manager
Oversees every ticket, balances the support team & can claim and work tickets too.
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NA
Nikhil A.
Accounts Head
Receives Accounts tickets, works or routes them, and closes the loop.
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KR
Kavya R.
Dietitian Head
Receives Dietitian / Product tickets, works or routes them, and closes the loop.
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One database · shared customers · order-to-delivery